Privacy Policy

Privacy Policy – Toolio.ch

1. Responsible body

Responsible for data processing on this website:

Toolio.ch
Ivan Rodrigues da Silva
Seebleichestrasse 9A
Email: info@irs-it.ch
Phone: +41 76 775 65 65

2. Collection and storage of personal data

We process personal data that we receive as part of the use of our online shop and our services. This includes, in particular:

Master data (name, address, email, telephone number)
Order data (purchased products, payment information, delivery address)
Communication data (emails, inquiries via contact forms)
Usage data (IP address, browser information, access time)

3. Purpose of data processing

The data is processed for the following purposes:

Processing orders and payments
Delivery of the ordered products
Communication with customers
Sending newsletters (if registered)
Operation, maintenance and optimization of our website
Fulfillment of legal obligations

4. Disclosure to third parties

Your data will only be passed on to third parties to the extent necessary for the fulfilment of the contract:

Shipping and logistics service providers (for delivery of goods)
Payment service provider:
- Shop Pay (Shopify Payments) : Shopify International Ltd., Dublin, Ireland, processes payment and order data to enable secure transactions. More information: https://www.shopify.com/legal/privacy
- TWINT : TWINT AG, Zurich, processes payment data for the processing of mobile payments. Further information: https://www.twint.ch/datenschutz
Newsletter service provider:
- Mailchimp (The Rocket Science Group LLC, USA): Used to send newsletters and marketing campaigns. Mailchimp stores data on servers in the USA. Further information: https://mailchimp.com/legal/privacy/

Data will not be passed on or sold to third parties for advertising purposes.

5. Data retention

We only store personal data for as long as necessary for the respective purposes or as required by statutory retention periods.

6. Cookies and tracking

Our website uses cookies to improve user experience and enable certain functions.

Additionally, analysis tools such as Google Analytics or similar services may be used. These serve to anonymously evaluate user behavior.

Customers can restrict or disable the use of cookies in their browser settings. However, this may affect the functionality of our website.

7. Data security

We take appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized access or disclosure.

8. Rights of data subjects

Customers have the following rights under applicable data protection law:

Right to information about the stored data
Right to rectification of incorrect or incomplete data
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data disclosure or transfer to another provider

Inquiries regarding this can be directed at any time to the contact address stated under point 1.

9. Data transfer abroad

When using Mailchimp or Shopify, data may be transferred to countries outside Switzerland or the European Economic Area (in particular the USA and Canada). These providers are committed to ensuring an appropriate level of data protection (e.g., through standard contractual clauses).